Description
1991 edition. Dust jacket has some wear and small tears along the sides. Hardcover has some minor wear along the sides, scuffs and marks. Spine has some wear on the top and bottom. Pages are clean and the binding is secure.
This copy of “What Did You Say?: The Art of Giving and Receiving Feedback” by Charles N. Seashore offers a unique glimpse into the world of organizational communication and personal development. Published in 1991, this book arrived at a pivotal moment when businesses were beginning to recognize the importance of effective feedback loops and open dialogue within their ranks. Seashore, a renowned psychologist and consultant, drew upon his extensive experience working with corporations to craft a practical guide for improving communication and fostering a culture of constructive criticism.
Beyond its practical applications, this volume also serves as a fascinating historical artifact, reflecting the shifting attitudes toward workplace dynamics and interpersonal relationships in the late 20th century. Seashore’s insights into active listening, empathy, and the art of delivering feedback with tact and sensitivity remain relevant today, making this book a valuable addition to any collection focused on business management, psychology, or personal growth literature.
