Description
1993 edition. Paperback cover has some minor wear along the sides, scuffs and bending. Spine has some reading creases and wear. Pages are clean and the binding is secure.
This well-preserved copy of “Quality Connections: Transforming Schools Through Total Quality Management” offers a fascinating glimpse into the educational reform movement of the 1990s. Published in 1993, at the height of the Total Quality Management (TQM) craze, this book by Randy Schenkat presents a compelling case for applying the principles of continuous improvement and customer satisfaction to the field of education.
Schenkat, a pioneer in the application of TQM to schools, draws upon his extensive experience in the Pinellas County School District in Florida, one of the earliest adopters of TQM in education. Through engaging anecdotes and practical guidance, he illustrates how TQM can foster a culture of collaboration, data-driven decision-making, and a relentless focus on meeting the needs of students, parents, and the community.
This volume offers a unique historical perspective on the TQM movement, which gained widespread popularity in the business world before spreading to other sectors, including education. It serves as a valuable resource for educators, administrators, and scholars interested in understanding the evolution of school reform efforts and the lasting impact of TQM on educational practices.
